Like so many people I am a significant user of Amazon. However one of the things they must learn to do is to deliver on their promises. I have been seeing significant breaks recently. Namely with Amazon's own delivery services. The have in my experiences a significant failure rate. Amazon conditions customers to accept a certain level of service but then tries to expand well beyond their competence. The result in my experience is failure. If I were running the company, or at least that part, I would be exceedingly careful not to drop the ball. However it appears that whoever is in that position seems in my opinion to be clueless.
The result. You create a customer looking for an alternative. Not really a good idea. But unfortunately there is no way to let the folks at Amazon know this, ore perhaps arrogance leads to just not caring?
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A blog containing opinion and analysis in a wide array of areas including the economy, health care, broadband and international relations.
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- Florham Park, NJ, United States
- Terry has spent most of his career in industry, half in corporate executive positions, and half involved in his start ups. He started on the Faculty and Staff at MIT in 1967 and was there until 1975, and he had returned to MIT from 2005 to 2012 to assist groups of doctoral and post doc students. Terry has focused on a broad set of industries from cable, to satellite, wireless, and even health care software and medical imaging. Terry has published extensively in a broad set of areas as well as having written several books. Terry has returned to Medicine on Boards at Columbia University Medical Center. Copyright 2008-2024 Terrence P McGarty all rights reserved. NOTE: This blog contains personal opinions of the author and is not meant in any manner to provide professional advice, medical advice, legal advice, financial advice. Reliance on any of the opinions contained herein is done at the risk of the user. For publications see: https://www.researchgate.net/profile/Terrence_Mcgarty
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