Try and find out anything in Microsoft Help. First it is written in a language that has become extinct and no human can translate it. Second when you search you get nonsense to begin with. The Microsoft indirectly destroys your data. Example, PowerPoint before Office 2000 is unreadable by Office 2007 and after, even some of Office 2003.
Now what has Google done? Some Microsoft infected character took Google maps and turned it into an incomprehensible mess, no warning, no way to go back, and years of storing directions into the system leads to a total loss. Take printing a map. They say Ctrl P. No way, tried it on 7 machines. Try and find out how to do it and they send you to a blog with hundreds of complaints. Some Google genius decided that their idea was better and wham, millions left as road kill!
Are there any adults out there? It is like some 20+ year old who says follow me and off the character goes in some Shelby Cobra at 100+ and there are twenty others trying to follow on the LI Expressway on a Friday night in July out to Shelter Island! And the rest of the crowd are in Honda Civics!
Every once in a while a seminal event demonstrates the coming collapse, albeit slowly, of an entity. With Microsoft it was Vista, the Office 2003 SP3, then Windows 8. For Google it is the death of a great system. Congratulations to whoever was the brainchild of this disaster!
Maybe Verizon could acquire Google, they could probably not make things worse!