I just ordered a new phone. Paid for it and it was to be sent. Verizon used:
DHL FWD DFILL GROUND
Now this is some screwed up amalgam of DHL and UPS which got lost somewhere in northern NJ. Impossible to track and guess I will have to deal with the incompetents at Verizon.
That company is close to total implosion. Fortunately my pension is with Prudential now and not these incompetents!
